Frequently Asked Questions

Everyone has questions that they would like answered.  I am happy to help with any of your queries as I have had them all at one stage myself.  Please feel free to give me to contact me.

What is a USI and do I need a USI (Unique Student Identifier) Number?
A USI is a reference number made up of numbers and letters. Creating a USI is free.  A USI is required for students undertaking nationally recognised training (qualifications, accredited courses, skill sets and units of competency) unless exempt. This includes international students studying in Australia. If you don’t have a USI, you will not receive your qualification or statement of attainment.  .
Is there an Online Component?
Yes there is.  By doing the online section, this significantly reduces the course time as you have done the pre learning.  Don’t worry if you dont have access to a computer, it can be done on your mobile phone. It is simple and easy to log onto our system to do.  If you dont have a computer or phone, we do have options available for you to still participate.
How long does my first aid certificate last for?

Your first aid certificate is valid for three (3) years from the date of issue. The CPR component of the course is valid for 12 months and this will need to be updated annually for you to keep your certification current.  You will need to renew your first aid certificate once it has expired

Billing & Payment

Billing and Payments?

TalkSmart Training does require payment before the course.   This can be done by direct deposit.

Cash, Cheques or Money Orders will be accepted on the day.   Certificates wont be able to be issued unless payment is received on or prior to the day.

Any other questions?

Please contact us for more information.